Every business runs on a layer of invisible labour — the follow-ups, the tickets, the reports. We build the agents, automations and systems that take it off your hands, permanently.
Reads your inboxes, drafts every follow-up and invoice chase, and leaves them waiting for one-click approval.
Answers customers instantly from your own knowledge base — and hands off to a human the moment it should.
Pulls the numbers from every tool you use and delivers a clean report before your first coffee.
Data entry, scheduling, CRM hygiene — the repetitive back-office work nobody was hired to do.
Purpose-built systems — pipelines, portals, matching engines — designed around how your business actually runs, not how a template thinks it should.
Shopify to print queue, enquiry to invoice — your tools wired together so jobs move end to end without a pair of hands.
A 30-minute call. We find the repetitive work costing you the most hours and money — usually hiding in inboxes and spreadsheets.
Custom-built around your exact tools and workflows. Nothing off the shelf, nothing your competitors can copy.
Your branded command centre goes live. Your team approves agent output with a single click — full control, zero busywork.
As agents earn trust, they earn autonomy. New agents come online. The saved hours compound.
Shopify orders flow straight to production — artwork pulled, prepped and print-ready without a human touching a file.
Email follow-ups across every mailbox, client reports and pitch-deck proposals — drafted by agents, approved with one click.
A purpose-built CRM connecting businesses with sporting clubs — pipeline, matching and comms in one system.
Job estimating and ServiceM8 workflows being wired into one automated pipeline from enquiry to invoice.
Hi, I'm Matt. Before Chart AI was an agency, it was an app, with over 200,000 downloads on the Chart AI iOS app, built and shipped solo.
Building Chart AI showed me firsthand just how powerful AI could be, and how big the opportunity was for businesses willing to embrace it. That opportunity became Chart AI Agency.
Today we help Australian businesses put AI to work in practical ways: building AI agents, automating repetitive processes and creating custom software that saves time, reduces manual work and helps businesses scale.
And while Chart AI has grown beyond the original app, I've kept one thing the same: when you work with us, you work directly with me. I'm involved from understanding your business and identifying the opportunity, right through to getting what we build live and working.
Orders used to stall between Shopify and the print queue — someone always had to touch the file. Chart AI wired it end to end. Artwork's now pulled and print-ready before we even see the order.
Every follow-up across our mailboxes used to eat my evenings. Now the agents draft them overnight and I just click approve. It's like having a junior who never sleeps.
We'd been paying an overseas team to build our CRM for nearly 12 months and still had nothing usable. Chart AI delivered the whole thing — pipeline, matching, comms, one system — in under 2 weeks.
Scoped per build after the strategy call — you get a fixed quote, not an hourly surprise. Most clients start with a single agent or automation and expand once it proves itself.
No. Agents plug into the stack you already run — Outlook, Gmail, Shopify, ServiceM8, your CRM. If it has an API, we can work with it.
Your data stays in your systems. Agents work through official APIs with scoped access you can see and revoke at any time — nothing is copied out to places you can't audit.
A 30-minute strategy call, then a couple of short check-ins while we build. Your team's only ongoing job is clicking approve.
Everything ships approval-first: agents draft, humans click send, and every action is logged. Autonomy is earned gradually — and only where you decide it should be.
Drop your details and a line on what you're after. We'll work out the scope over email, then jump on a call to nail it down.
Prefer to email directly? matt@chartaiagency.com.au